This document has been developed to assist UNICEF country offices to better fulfill Cluster lead agency (CLA) responsibilities in level 3 (L3) and other emergencies. This document comprises:

• Summary: This chapter explains key responsibilities of UNICEF country representatives and country offices in supporting cluster and area of responsibility coordination functions
• Part One: The cluster approach – how it works, and UNICEF country representative responsibilities (aligned to the IASC Reference Module for Cluster Coordination at Country Level
• Part Two: The cluster approach – UNICEF country office responsibilities.